Refund Policy
At Agevole Innovation Pvt. Ltd., we strive to provide the best possible service to our clients. However, we understand that there may be occasions when you need to request a refund. Our refund policy is designed to be transparent and fair, ensuring that all our clients are treated equitably.
Services Covered
This refund policy applies to the following services offered by Agevole Innovation Pvt. Ltd.:
- Website Development
- Mobile Application Development
- Digital Marketing
Conditions for Refund
Refunds will be considered under the following conditions:
- Service Non-Delivery: If the service you have contracted for is not delivered within the agreed-upon timeline, you are eligible for a refund.
- Service Not as Described: If the delivered service does not meet the specifications and scope agreed upon in the contract or proposal, a refund can be requested.
- Cancellation by Client: If you decide to cancel the service before any significant work has been initiated, you may be eligible for a partial refund.
Refund Process
To request a refund, please follow these steps:
- Submit a Request: Send a detailed refund request to [email address] within 15 days of service delivery or cancellation.
- Evaluation: Our team will evaluate your request based on the conditions mentioned above.
- Response: You will receive a response within 5-7 business days regarding the status of your refund request.
Refund Timeline
Once your refund request is approved, the refund will be processed within 5-7 business days. The refund amount will be credited to the original payment method used during the purchase.
Non-Refundable Services
Certain services are non-refundable, including but not limited to:
- Completed website or mobile application development projects that meet the agreed specifications.
- Digital marketing services that have already been executed (e.g., ad spend, content creation).
Contact Information
For any questions or concerns regarding our refund policy, please contact us at:
Agevole Innovation Pvt. Ltd.
FF-223 Palladium, Nr Shyam Mandir, VIP Road, Vesu, Surat, Gujarat 395007
+91 75675 83505, +91 75671 83505
support@agevole.in
We value your business and are committed to providing high-quality services. Thank you for choosing Agevole Innovation Pvt. Ltd.